Privacy Policy

At Dhaaga Fine Arts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details or UPI/bank transfer information (processed securely through payment gateways; we do not store card data).
• Device & Usage Data: IP address, browser type, pages visited, time spent on site, referral URLs.
• Communications: Any messages, enquiries, or feedback you send us via email or contact forms.

• To process and fulfil your orders and send order confirmations.
• To communicate with you about your purchases, queries, or complaints.
• To send promotional emails and offers (only with your consent; you can opt out anytime).
• To improve our website experience, product offerings, and customer service.
• To comply with legal obligations and prevent fraud.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Logistics & Courier Partners — to deliver your orders.
• Payment Gateways — for secure transaction processing.
• Legal Authorities — when required by law or to protect our rights.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order data is typically retained for 7 years for accounting and tax compliance purposes.

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at artisan@dhaaga.biz.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes your acceptance of the revised policy.